Refund policy
Freedom Stomp Return, Refund, and Cancellation Policy
Returns
Customers may request a return within 30 days after confirmed delivery. Returned merchandise must be unused, unworn, and in its original condition and packaging.
Before sending anything back, contact shvateam@gmail.com. Do not send returns to any address shown elsewhere. Approved customers will receive the correct return instructions and return address by email.
Customers are responsible for return-shipping costs for ordinary returns. Original shipping charges, customs duties, import taxes, brokerage fees, and similar charges are nonrefundable unless applicable law requires otherwise.
Damaged, defective, or incorrect items
If an item arrives damaged, defective, or incorrect, contact shvateam@gmail.com with relevant details. Freedom Stomp will review the issue and may offer a replacement, partial refund, full refund, or another reasonable resolution depending on the circumstances.
Refunds
Approved refunds are issued after the returned item is received and inspected. Please allow 5–10 business days after approval for processing. Your bank or card issuer may require additional time to post the refund.
Cancellations
Orders may be canceled within seven calendar days of the original order date by contacting shvateam@gmail.com. After seven calendar days, cancellation is not guaranteed because fulfillment may have begun.
Nothing in this policy limits any non-waivable return, cancellation, refund, or other consumer rights required by applicable law.